Analisis Kualitas Pelayanan Kesehatan Terhadap Kepuasan Pasien Di Puskesmas Kesehatan Bantur Kecamatan

Abstract

This study aims to determine how much the Quality of Health Services with Services partially and simultaneously affects Patient Satisfaction at the Bantur Health Center, Bantur District. Sampling was carried out by providing a questionnaire about the variables studied to a sample of 88 respondents. Data analysis using multiple linear regression tests. Data quality testing using validity tests and reliability tests. The results of this study indicate that simultaneously the Quality of Health Services on Patient Satisfaction at the Bantur Health Center, Bantur District, partially the Quality of Health Services on Patient Satisfaction at the Bantur Health Center, Bantur District